Our Doa policy:

StarTrack Premium Flat Rate Shipping offers a live delivery guarantee for all orders received within 24 hours of dispatch. 

if parcels are mis-managed by the courier or held up in transit we cannot guarantee the health and safety of the live stock and therefore cannot except any claims.

Claims must be accompanied with an accurate photo of the coral in the original sealed bag(s). Delivery costs are non-refundable. If we cannot replace the item which is always our first option we will offer a refund on the item.

Please e-mail your photograph and details of your claim on the day of your stock arriving to Info@aquamarineaquaristic.com so that we can process a replacement or refund of the purchase.

Our live coral guarantee is void if: No-one is present to receive the consignment at time of delivery and the consignment is left unattended at the destination. The livestock are not held at the delivery address and/or are on-sold or transferred to another person.

Please contact us if you would like a price to ship Airport to Airport.

We only ship corals on a Monday and Tuesday.